A. Evans from Cheltenham
“Last year I was renting a room in Cheltenham and was perfectly happy. But then a couple of people said why don’t I buy somewhere? At first I thought it was a ridiculous idea, not believing I could afford a thing. But I then started to have a look around and realised that with some money I’d been left, I could afford a deposit on a flat and a mortgage from Barclays.
I called a few solicitors to get quotes for the conveyancing work involved, only to be confronted by legal jargon which I didn’t really understand and an array of quotes which seemed a lot of money.
I decided to do what everyone does in this situation – I headed to Google. Following a quick search I came across 1st Property Lawyers who had a review rating score of 4.5/5, so I requested a call back from them.
They called me the next day, provided me with a fixed quote which seemed reasonable, and were really friendly, personable and approachable; with none of the legal jargon I’d experienced from the Solicitors I’d called. They answered all of my questions then and there, filling me with confidence.
For me, the best bit about the service provided by 1st Property Lawyers was the online portal. Through this site I was able to login, see all of my legal documents and be prompted to fill in forms, make payments and sign declarations – meaning I didn’t have to visit an office, wait for things to arrive in the post or worry about finding my cheque book to pay for the searches. It was so simple and straightforward.
I guess I’m of a generation that is used to online shopping and using technology to get results, but like everyone I still want to know I can talk to a ‘real person’ if I need to – and this is exactly what 1st Property Lawyers does; it delivers a conveyancing service that is modern, user-friendly and does exactly what I want it to do.
My conveyancer was called Jenny and she was fantastic. She kept me informed every step of the way, by sending me emails, updating my online case file or by just giving me a call. In essence she bridged the gap between the legal world, the digital world and myself. It was a brilliant and professional service, that as a first-time buyer, I was very pleased and relieved to have found.
My final bill was exactly what I had been quoted and the only delays were caused by the people I was buying off; they decided to go on a 3 week cruise in the middle of the sale. However, despite this, the purchase went through in three and a half months; thanks to 1st Property Lawyers being on the ball and pushing things through for me.
I am so happy with my flat, especially after visiting some in my search which were depressing, dirty and really expensive. My flat is on the top floor of a purpose built block, which means I’ve got fantastic views and because it’s at the top of the building, it runs the entire width; making it double the size of any other property in the building - a real find.